Showing posts with label Cosmopolitan of Las Vegas. Show all posts
Showing posts with label Cosmopolitan of Las Vegas. Show all posts

Tuesday, November 23, 2010

Looking Ahead: What's Next for Nevada? And for Vegas? (Part 1)

2010 has definitely been a wild ride... But what might 2011 possibly have in store for us?

Soon-to-be-Governor Sandoval is already loading up his future staff. Education activists are already threatening law suits if Governor Sandoval and/or The Legislature try to cut too much. And speaking of that budget, it will be quite brutal and internal GOP strife may cause a number of additional headaches and/or opportunities.

Nevada's unemployment rate is finally dropping... But that doesn't mean happy days will be here again so soon. Sheldon Adelson may be feeling bullish about the future, but that's largely because he's now investing in Asia... Only 15% of Las Vegas Sands' revenue actually comes from Vegas, and word has it the numbers at Wynn Resorts look awfully similar. Harrah's Entertainment will soon become Caesars Entertainment, but that still doesn't answer the question of when Harrah's/Caesars will finally finish the Octavius Tower at Caesars Palace, along with that "entertainment district" near Harrah's that they've promised for some time. Apparently MGM Resorts' bookings are up and Wall Street is feeling more bullish about MGM and Vegas these days, so things are looking better. Just don't expect a return to the mythical "glory days" any time soon.

So where am I going with all my wild and crazy ramblings? Come on. I laid it all out for you in March.

[T]he casinos can no longer be counted upon as a "free ride". We can't just expect new casino construction to prop up demand for construction jobs, which props up demand for new housing, which props up demand for housing construction, which props up the rest of Southern Nevada's economy. We may have lucked out in seeing this model work from 1989 to 2007, but all it really did was hide the weaknesses in this shaky economic model that ended up being exposed when "The Great Recession" hit and all the artificial demand for new casinos, new homes, new whatever fell like a row of dominoes.

The Cosmopolitan will be opening next month, but once that opens we probably won't be seeing any new Strip casino-resorts opening for at least five years. We've really learned the hard way that we can no longer rely upon an unsustainable "growth begets growth" model of construction being fueled by artificially inflated "demand" fueled by real estate speculation. Those days ended three years ago, and it makes absolutely no sense to even try to return to that model. Even though the gaming industry will most certainly improve, that and the "growth industry" that has come with it can no longer be our sole source of sustenance.

Nevada needs to change, that much is clear. We need to change dramatically. We need to change our priorities. We need to change the way we think of our economy. We need to go beyond our "comfort zone" of relying upon the casinos for everything, slapping together "quick fix budgets" loaded with "legislative band-aids and duct tape", continuing to delay the building the kind of infrastructure our state needs to move forward, and putting so much effort into making today's "quick fix" that we forget about the challenges facing us tomorrow.

So how do we change? Later, I'll be talking about where I think we need to go.

Thursday, May 27, 2010

Casinos: More Techie Goodness

Yesterday, we took a look at some new, exciting slot technology coming into the casinos. Well, it looks like the casino floor won't be the only part affected by new technology. Cosmopolitan of Las Vegas gave a sneak preview of what's to come at this week's Gaming Technology Summit.

Cosmopolitan’s chief information officer, Marshall Andrew, said during a technology executive panel at Tuesday’s Gaming Technology Summit at Green Valley Ranch that the resort is using technology create a “wow factor.”

Andrew said people will have to wait for a public relations blitz for specifics, but he said the technology will focus in three areas: server-based gaming, mobile apps and in-room technology.

The property’s website, which will be launched in June, will detail the technology better, Andrew said.

Like its neighbors Aria and Mandarin Oriental at CityCenter, Cosmopolitan’s in-room technology will feature a central remote controlling all of the room’s devices, Andrew reluctantly shared.

“They are going to have more features and functions,” Andrew said of the Cosmopolitan rooms. “Aria kind of laid the groundwork. A lot of us went over there and stayed in the rooms to check it all out. We saw things that we liked, but we saw things that we could improve upon, and that’s what we’re working on right now.”


So a Cosmo guest will be able to turn on the TV, open the drapes, turn off the iPod stereo, and handle every other electronic device/equipment with just one remote control. WOW!

And there's even more hi-tech goodness awaiting us outside the casinos!

Harrah’s put its first app for a property on the market in February 2010. Ceasars Palace allows users to check property maps, make restaurant reservations, check out current events at the property and even dig into the Caesars Palace history with photo galleries.

The app has 588 ratings in Apple’s App Store, with an average rating of 2 1/2 out of 5 stars.

Lane said the company developed the app to help its customers make decisions on things like shows and restaurants while on the property.

“Most decisions with our guests happen on the casino floor. That’s where you have to reach them,” Lane said.

Along with the Caesars app, the Harrah’s technology team also created a mobile site where customers can check their players club point balances in real time, a mobile slot game called iSpin and an initiative Harrah’s is calling “textpress” that lets guests bypass the check-in process at Caesars Palace.

MGM Mirage recently rolled out some mobile apps of its own. During April and May, the company released property-specific apps for MGM Grand, Mandalay Bay, New York-New York and the Beau Rivage in Biloxi, Miss.

More are under way for MGM Mirage Las Vegas properties, company executives said. The apps do similar things as the Caesars Palace apps — guests can make restaurant reservations, navigate their way with property maps and watch previews of resident shows on property. It also lets customers access the property’s Twitter feed so they can see what others are saying about the resort.

All three Las Vegas property apps have a rating of three out of five stars in Apple’s App Store.


And now, MGM Mirage is upping the ante with its own "Vegas Reality" iPhone app:



OK, so not everyone is excited about MGM Mirage's new app. Hunter at RateVegas explained the limitations of augmented reality (AG), and why most tourists probably won't be interested in holding their iPhones in front of them. Oh, and the app only provides details on MGM Mirage casinos... Understandable, but a little frustrating if one was expecting to use this somewhere like The North Strip, where there's only one MGM Mirage casino (Circus Circus).

And with all these technological advances, we'll have to wait and see how tourists react. So far, Aria's "fully integrated room technology" isn't getting overwhelming rave reviews due to the constant glitches. If Cosmo and other hotels are hoping to go in this direction, it will be crucial for them to ensure that everything actually works.

Otherwise, the future looks bright for more geeky techie goodness coming to entertain us, comfort us, and inform us here in Las Vegas. :-)